- Free shipping on all orders over 1'000€ and free returns
- Fast and safe shipping with UPS
- Free gift packaging
How Much Is The Shipping?
Free shipping on all orders over 1'000€. Shipping costs of 20€ for orders under 1'000€. Returns are free of charge.
What Kind Of Shipping Services Do You Provide?
All orders are shipped by UPS.
How Long Does The Delivery Take?
3-5 business days from the time you place your order. Orders with more than one product may be shipped in separate parcels with different delivery dates. Did it take longer? Please drop us an email and let us know.
Is There Any Exception On Delivery Times?
Some orders may take up to 72 additional hours to process as some stock needs to be shipped directly from Europe. If a standard order is placed over the weekend, the earliest it will be shipped is Monday (if it is placed on a public holiday, the earliest it will be shipped is the next working day).
How Do I Know When My Order Has Been Processed?
Once your order has been processed, you will receive an email with the tracking number confirming your order has been shipped.
How Can I Track My Delivery?
Log in to your "Account" by clicking on the link located at the top right of the Akris.com website. Use the menu to track your order. Otherwise please track your UPS order online with the tracking number you have received by email. If necessary, please feel free to contact our Customer Service by telephone or by email under the "Contact us" section.
Where Does Akris.com Deliver?
Akris.com is based on fulfilment processes based out of the US, Europe and Japan. At the moment we serve the following areas: United States, Canada, European Union, Switzerland, Norway, Liechtenstein and Japan, Hong Kong, Singapour, Australia, New Zealand and South Korea. Any delivery address located outside the areas mentioned may be refused when placing the order.
Could You Deliver To A PO Box Or Mailbox?
For security reasons, Akris.com will not process any order that is requested to be delivered to a general delivery address or P.O. Box. All Akris.com packages are personally delivered to their recipient and, as a result, no packages will be dropped off in a mailbox.
Is A Signature Required For Delivery Of My Order?
In some cases the recipient's signature might be required on receipt of the parcel.
Can You Deliver To My Hotel?
We can indeed deliver to your hotel. Please provide the name and address of your hotel, as well as the dates that you will be staying there, in the "comments" area when you place your order so that our Customer Service can have your package delivered within the given time frame. If we are unable to deliver within this time frame, we will contact you to give you prior notice.
Can You Delay My Delivery?
We can delay your delivery for a few days. Please note down in the “comments area” when you will be back home so that our Customer Service can have your package delivered from then onwards.