In-Store Services

Accommodating the individual interests of our clients, Akris offers exclusive in-store services upon request. Online orders returns, customization of garments as well as personalized appointments in an intimate setting (even on Sundays), are what characterize the luxury service available in selected Akris stores in Europe and the USA. 

Just scroll down the page to find out more.

1. Return In-Store

Any online order can be returned at any Akris Store.


  • 1. Just bring the product to the store in the original box and the store staff will return it for you free of charge.

  • 2. The refund is done on the spot. The recharge of your credit card will take 1-2 days.

If you would like to exchange your product, the store staff will help you choosing a different size or color. If you would like to get a different article, you may need to ask for a refund of the original order, first, then make a new purchase in store. 

2. Private Shopping

A Private Shopper with no waiting time? You can book an appointment in one of our stores in ParisCannesMonacoMilanLondonViennaDusseldorfMunichFrankfurtHamburg to discover the latest collections or the timeless Akris Architectural pieces and receive assistance from our dedicated staff. You won’t need to wait and, if you want, you will find our professional consultants already prepared on your wishes or special preferences.

Just pick your favorite store and send us a mail or give us a call.

3. Anytime Shopping

Have you ever dreamt of visiting your favorite store late in the evening, or on a Sunday or, why not, early in the morning? And to receive a hyper-personalized, no-distractions service?

At Akris you can. Book a special in-store visit outside of normal opening hours: a store associate will be happy to schedule a time slot even during the weekend and assist you with any outfit creation needs you may have.

Visit the store locator to choose your favorite place and time.

4. At Home Service

Are you an existing customer? You can request a visit at your home address, try a selection of styles in the comfort of her domicile, receive the personalized shopping support of a dedicated store associate.

Just call the store now. Please note that we reserve the right to provide the service on a discretionary basis.

5. Alteration

Did you know that at Akris you can add a finishing touch to your purchase, if it includes pieces from the Current Collection, at no additional costs? We have in-house tailors in New York, Boston, Palm Beach and, in Europe, in London, Vienna, Cannes, Monaco, Hamburg, Dusseldorf, Frankfurt.

Visit a store and enjoy this very exclusive service!

6. Never Carry Home A Shopping Bag Again

Visit a store and shop at Akris, and if you’re unwilling to bring everything home yourself, or if you have other activities where the bags will be nothing but a hindrance, we can send your purchases to any address.

7. Style Ideas, On Your Doorstep

Are you thinking about a new look but have no time to put it together, let alone going online and choosing among thousand of tiny images, go through unreadable details, embark on a cumbersome checkout process? Forget about it, we will send you a personally selected outfit.

Our stylist will handpick items so that you look and feel at your best and will send them to you. You only pay what you keep. Shipping and returns are on us.

Only for customers already registered in the store, who visited us and left their sizes and preferences.   

8. Have It Your Own Way

Do you like a specific style but need it in your own color or in a different fabric? Just ask.

We will check if possible. Talk to us while visiting us in store, or give us a ring.


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